Shipping & Delivery Policy

Effective Date: September 15, 2026

At Treasureyourz LLC, we take pride in preparing and packaging our beverages with care. Our goal is to ensure your order arrives safely, securely, and in the best possible condition.

Order Processing

Orders are subject to product availability and processing time. Because Treasureyourz beverages are prepared with quality and freshness in mind, some orders may require additional preparation time before they are ready for shipping, delivery, or pickup.

Once an order has entered preparation or has been dispatched, changes or cancellations may not be possible.

Shipping

Shipping options, estimated delivery times, and applicable shipping fees will be displayed during checkout when available.

Delivery dates and times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, high order volume, or other circumstances outside the reasonable control of Treasureyourz LLC.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Treasureyourz LLC is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Local Delivery

Where local delivery is available, eligible delivery options and applicable fees will be displayed during checkout or communicated when the order is confirmed.

Customers should ensure that someone is available to receive perishable orders when necessary.

If an order cannot be delivered because no one is available, access to the delivery location is restricted, or incorrect delivery information was provided, additional delivery charges may apply if redelivery is requested.

Perishable & Refrigerated Beverages

Certain Treasureyourz beverages are perishable and may require refrigeration according to the storage instructions provided on the product.

Customers are responsible for promptly retrieving delivered packages and following all storage and refrigeration instructions.

Treasureyourz LLC cannot be responsible for spoilage or deterioration caused by a customer failing to retrieve, refrigerate, or properly store a product after successful delivery.

Please do not consume any beverage that arrives with a broken bottle, leaking container, compromised seal, or other signs that the product may be unsafe.

Damaged or Leaking Orders

We take care when packaging our products. However, if an order arrives damaged, broken, leaking, or otherwise compromised, please contact Treasureyourz as soon as possible after receiving your delivery.

You have a 48-hour window to report all damages in order to be considered for either a credit, replacement, or refund.

Please provide:

Your name
Order number
Description of the issue
Clear photographs of the damaged product
Photographs of the shipping or delivery packaging, when applicable

Please retain the product and packaging until we have reviewed your claim.

After reviewing the circumstances, Treasureyourz LLC may offer an appropriate replacement, store credit, partial refund, or full refund in accordance with our Return & Refund Policy.

Lost or Missing Packages

If tracking information shows that an order has not been delivered within the expected delivery period, please contact us so we can assist in reviewing the shipment.

If a carrier marks an order as delivered but you cannot locate it, please check the delivery location, household members, neighbors, building staff, or other secure areas where the carrier may have left the package before contacting us.

Treasureyourz will make reasonable efforts to assist with carrier-related issues but cannot guarantee reimbursement for packages confirmed as properly delivered by the carrier.

Weather & Delivery Delays

Treasureyourz LLC reserves the right to delay shipment when severe weather, extreme temperatures, carrier disruptions, or other conditions may negatively affect product quality or safe delivery.

When reasonably possible, we will communicate significant delays affecting your order.

Local Pickup

When local pickup is offered, customers will receive instructions regarding the pickup location, date, and/or available pickup window.

Please do not arrive at the location for pickup until your order has been confirmed as ready.

Customers are responsible for properly transporting and storing perishable products after pickup.

Questions About Your Order

If you have questions regarding shipping, delivery, pickup, or an order you have received, please contact us using the contact information provided on the Treasureyourz website.

We appreciate your business and thank you for choosing Treasureyourz.

Treasureyourz LLC
Sip Better. Feel Better Vybez